FAQs

EGA Logistics FAQs

What is yard management?

Yard management is the process of coordinating and overseeing the movement and storage of trucks, trailers, and other equipment in a transportation yard. The following are some the services involved:

  • 24/7 yard switcher service
  • Trailer moves including spotting, to/from dock moves, and yard moves
  • Trailer inventory and yard checks for inventory and security
  • Fully trained and experienced operators
  • Flexible scheduling and tailored services to meet your needs
  • CDL A qualified drivers

Spotting services are a part of yard management and essential to inventory optimization and warehouse efficiency. 

What are some features of your yard management system?

Our yard management system includes trailer tracking, gate management, yard inventory management, appointment scheduling, and reporting and analytics. It is different from our warehouse management system because it is more focused on managing the flow of trailers and others within our yard. 

What types of trucking services do you offer?

We offer a range of trucking services, including oversized loads. We have a modern fleet of trucks equipped with the right technology to handle the various transportation needs of our clients. 

How to ensure the safety of my goods?

EGA Logistics takes the safety and security of your goods seriously. We have a team of trained professionals who follow the best practices and use state-of-the-art technology to protect and secure your shipments throughout the transportation process. 

How do I obtain a quote for your services?

You can request a free quote by calling us directly. One of our representatives will be happy to assist you and provide you with the most competitive quote tailored to your transportation needs. 

Do you offer customized warehousing and yard management solutions?

Yes, we offer customized solutions. We understand that each transportation situation is unique. Thus, we offer customized solutions to satisfy the needs of our customers. Whether you require specialized equipment or a unique delivery schedule, our team will work with you. 

What is your pricing structure?

It depends on the specific services that you need. The structure also varies depending on the distance and frequency of transportation. EGA Logistics is committed to providing you with competitive pricing and transparency in our billing practices. For a customized quote, please contact us. 

What sets your company apart from the competition?

We pride ourselves on delivering excellent customer service. The tailored solutions for our clients are exceptional. We have a team of experienced professionals who will ensure the safety and efficient transportation of your goods. With unique technology and a modern fleet of trucks, we can handle any transportation challenges we face. 

Do you also offer spotting and shuttle services?

Yes, it is part of our yard management services. Spotting and shuttle services involve the movement of trailers and containers within a transportation yard, warehouse, or distribution center. We use specialized equipment like forklifts, spotter trucks, and yard trucks to help us perform these tasks. We follow a certain process that improves operational efficiency, thereby, enabling us to provide the safe and efficient movement of your goods without a facility. 

What industries do you specialize in?

We do not limit ourselves to any specific industry. We are a flexible warehouse. Our solutions are available for pretty much any industry, including yours. 

How are the rates determined?

The rates are determined by many factors. We evaluate how quickly the product will move in and out of the facility. If it requires specific handling and shipping requirements, these are also evaluated. We believe that there is no such thing as a one-price-fits-all when it comes to warehouse management. But we guarantee you that the structure of our pricing is competitive. 

Do you provide long-term storage?

Yes, we do provide both long and short-term storage services. Short-term means that we store your product for less than a month. For long-term storage, the products will be in our warehouse for at least a month and beyond. Most of our clients choose the latter. 

How safe are my goods in your warehouse?

We value the safety of your products. Hence, we equip our warehouse with the highest level of security. We have 24/7 video monitoring, patrolled yards, etc. 

Can I monitor my inventory levels in your warehouse? What is the process?

We use a warehouse management system to monitor inventory levels. As our client, you are giving login information so you can access our system. From there, you can monitor your inventory levels in real time, 24/7. 

What is a 3PL warehouse? What are its benefits?

It is a link in the supply chain. It enables customers to use the storage, receiving, and distribution services of the 3PL. In that way, you can have the flexibility to expand as your business changes. With this kind of system, you do not have to worry about rental costs or maintaining your warehouse. It enables you to focus on growing and developing your core business so you can let go of worrying about the everyday handling of your product. 

How are my orders sent to your warehouse?

The orders are sent to our warehouse either automatically or manually. We provide our clients with customized solutions that best fit their needs. 

What are the best practices you implement for your warehouse management?

We implement various methods to manage our warehouse. As an organized system for optimizing warehouse layout, inventory tracking, and establishing safety procedures. We also regularly train our employees on proper procedures. 

How long have you been in the business?

EGA Logistics started in 2001. It is a military-owned and operated logistics provider. Most of our sales staff members are disciplined marines, navy, and army. We service the domestic US. Our success is the result of our company’s ability to provide quality service to our customers without burdening them with high rates. 

What is your capacity and flexibility for handling fluctuations in volume?

We have the right technology that can handle changes in demand, seasonality, and unexpected events, such as natural disasters. Our operation is scalable so we can easily adjust to changes in volume, whether it means ramping up our workforce or using extra warehouse space. We can easily adapt to changes in your business requirements on short notice. We can quickly reroute shipments, adjust delivery schedules, and implement new procedures when necessary.

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